Shipping policy
Last updated: June 27, 2026
We want shipping at Decorarq to be simple and transparent. This policy explains how orders are processed and delivered.
Processing Time
· Orders are processed within 1-2 business days after payment is successfully completed.
· We process orders Monday through Friday, excluding weekends and U.S. public holidays.
· Orders placed after 5:00 PM Eastern Time begin processing on the next business day.
Shipping Method and Delivery Time
· We currently offer standard shipping only.
· Estimated transit time is 2-5 business days after the order ships.
· Estimated total delivery time is 3-7 business days from payment to delivery.
Shipping Cost and Coverage
· Shipping is free on all orders.
· We currently ship within the United States only.
· Carrier selection may include USPS, UPS, FedEx, or DHL depending on the destination and service availability.
Tracking and Delivery
· Once your order ships, you will receive a tracking number by email.
· Tracking information may take 24-48 hours to update.
· Delivery times are estimates and may be affected by carrier delays, weather, holidays, or high order volume.
Shipping Address Accuracy
Please make sure your shipping address is complete and correct at checkout. We are not responsible for delays, lost packages, or extra charges caused by incorrect or incomplete addresses.
Cancellations, Lost, or Damaged Orders
· Orders may be canceled within 12 hours of purchase by contacting us as soon as possible.
· If an order is lost or arrives damaged, contact us within 48 hours of delivery with your order number and supporting photos if available.
Visit our FAQ page for your inquiries or, please contact us at
Email: support@decorarq.com
Phone: +1 305-686-8361
Business Address: 9047 SW 147th Ct, Miami, FL 33196, USA